Transforming CAD and Scheduling Data Into Staffing Forecasts Your Command Staff Can Trust

In today’s public safety environment, leaders are expected to make rapid operational decisions with accuracy, confidence, and accountability. But when staffing challenges are compounded by rising call volumes, unpredictable incidents, and shrinking budgets, traditional planning methods are no longer enough. Agencies need clear, data-driven insights—not guesswork.

That’s where SmartProtect Public Safety Solutions comes in.

Every CAD entry, every call type, every minute of response time, and every staffing schedule your agency generates contains valuable operational intelligence. Our platform turns this information into actionable staffing forecasts that help your command staff plan ahead, optimize coverage, and strengthen service reliability.

From Data Chaos to Operational Clarity

Most agencies manage CAD data and scheduling data in separate systems. This creates blind spots—making it difficult to understand when and where staffing pressure points exist.

SmartProtect bridges these gaps by:

• Analyzing historical CAD trends: call volume patterns by hour, day, season, and geography.

• Identifying incident surges: peak demand hours, recurring event patterns, and high-impact call types.

• Matching workload to actual staffing: integrating schedule rosters to show overstaffed and understaffed periods.

• Forecasting future needs: using machine learning models to predict when staffing will fall short based on past incidents and scheduled personnel.

Rather than reacting to yesterday’s challenges, your agency gains a proactive understanding of what tomorrow requires.

Data You Trust. Insights You Can Act On.

Command staff can quickly visualize:

• Projected staffing shortages weeks in advance

• Optimal staffing levels based on real call demand

• Over time, vulnerability windows

• Seasonal, weather-based, and event-based fluctuations

• Response-time impacts caused by low staffing

With SmartProtect, decisions are no longer made in isolation or with incomplete information. Everything is built on your agency’s own operational data—clean, organized, and transformed into meaningful guidance.

A Smarter Way to Staff Your Agency

Whether you manage a fire department, EMS/ambulance service, law enforcement agency, or 911 communications center, SmartProtect gives your leadership team the confidence to plan efficiently, justify staffing levels, and defend decisions with transparency.

Better forecasts mean stronger readiness. Stronger readiness means safer communities.

SmartProtect Public Safety Solutions turns your data into clarity—so your command staff can focus on what matters most: protecting the people you serve.