See Where Staffing Gaps Will Happen — Before They Impact Operations

Predict uses your agency’s real call volume and scheduling data to forecast shortages, reduce overtime, and improve coverage before shifts even begin.

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Trusted by Public Safety Agencies Working Smarter — Not Harder

From 911 centers to EMS, Fire, and Law Enforcement, SmartProtect Predict helps agencies transform staffing data into clear, actionable forecasts that eliminate surprises.

Understanding the Difference Between Public Safety Staffing and Scheduling

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“You can’t truly optimize scheduling without understanding staffing capacity — and you can’t plan staffing without understanding scheduling needs.”

Public safety agencies often confuse staffing with scheduling — but understanding how they differ, and how they work together, is critical for operational efficiency, morale, and readiness. Learn how data-driven insights can align both functions to improve outcomes.